Reputation Management

brand management and reputation repair

Bad reviews can ruin a business or brand image, especially in a resort community such as the Outer Banks of North Carolina. Online reputation management is an important task for business owners, because what others are saying about your brand, your products, services and key employees may be costing you money.

Regain Control of your Reputation

Continuous reputation management is crucial to promote the positive image and mitigate the negative image. Every day brings new citations around the web and potentially new websites talking about your brand. If you can’t devote time to the constant management of your reputation, then let us do it for you.

Brand Hookup Package

Our Brand Hookup package is a simple, effective way to manage your business brand and listing information across the web from one singular platform. Control how your business shows up online, manage hours, menus and information seamlessly, monitor customer reviews and more. This program is a powerful tool to assist with your local SEO as well as your brand image.

More Info on Brand Hookup

Reputation Management Services

» Monitor and respond to reviews
» Work with you to craft appropriate responses to both positive and negative reviews
» Assist in gathering reviews from satisfied customers
» Set up and maintain Yelp, Google and TripAdvisor profiles
» Monitor Facebook and social media reviews
» Monitor Google reviews
» Monitor Yelp and TripAdvisor reviews

Reputation Management Strategy

Brand Visibility

Do you know what people are saying about your brand online? Have you received a negative review you may not know how to handle? The first step to online reputation management is being prepared for damage control. Monitoring social media channels, and being alerted whenever your brand is mentioned on the web is crucial. At Outer Banks Media, we have proprietary software to monitor and track your online reputation, and will provide you with notifications and periodic reports on your brand's online image.

Brand Control

Take action - take control! By bringing brand visibility to all of your online profiles through producing positive search friendly content, we can help those pesky bad reviews and negative content disappear. It is key to have control over all avenues of your brand's online presence and to make sure there are no squatters trying to steal and use your brand identity negatively. Call us today to find out how we can help transform your online image with our internet reputation management and repair services.